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Hello my name is Steve B., and I am a chiropractor working in a multi disciplinary clinic in Lincoln Park. I am writing to you in regards to Lisa Paoli of MedOffice Solutions, Inc. We have been working with Lisa since November of 2000. Our contract with her is per claim with follow up calls. Lisa's a great person to work with, and she's well organized and efficient. We send her our superbills, she makes sure everything is in order. She lets me know if I entered the wrong information and calls to ask what needs to be changed. She reminds me of any missed superbills, registration sheets and insurance cards. When it comes to follow up calls, Lisa does more then she has to. She follows up with WC, AA and insurance companies that are hard to deal with. She lets me know whether we need to resubmit any old claims, medical notes or other information the insurance company needs. She also finds out why an insurance company did not pay for a particular service. Lisa does more than she has to do for us and I really appreciate that. Lisa is very prompt in returning phone calls, she ALWAYS returns my phone calls. I hope you can see that she's a great person to work with. If you have any questions feel free to call me........ Steve B.
I have had the pleasure of working with Lisa Paoli of MedOffice Solutions, Inc. for about five months in a multi-disciplinary clinic in Morton Grove. Lisa has proven to be very efficient, accurate, and always providing the best care to my billing needs. She is always on time, and very organized, and helps in every way she possibly can to assure payments. She catches mistakes BEFORE sending bills to insurance companies and provides us with "solutions" and suggestions to correct any errors. In addition, she provides any additional information we need to get paid in full and on time. Furthermore, she is easy to get in touch with if we need any important and quick information. She calls back promptly and quickly with answers we need. I highly recommend Lisa and MedOffice Solutions, Inc. to perform any necessary billing or insurance claim work. She has a very outgoing personality and is flexible. It is a pleasure to recommend her to any of my colleagues. Dr. M
I've been working with Lisa for a while now, I give her a 5 STAR rating with her services. She's very easy to work with and gets the money collected. R.W.
October 2004 Dear Lisa Paoli I wanted to take this opportunity to thank you for all of your help in getting my practice going in the right direction. I appreciate the timely claims and reports. Thank you also for access to your client web site. The forms available really make it easy for a solo practitioner to keep track and stay up to date with forms. I would recommend this to anyone who wants a one stop shop for all of their billing needs. Dr. S (DC)
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